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Intake

Email-to-task: forward emails straight onto a board

3 min read

Every board can have its own unique email address. Forward anything to it — a client request, a bug report, a signed contract — and ProTasks creates a task with the subject, body, and attachments attached.

protasks.app · board · email intake

Q2 Product Launch

2 automations
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M
P
D
Progress
1/6 done

To Do

(02)
Low

Research competitors

0/3
S
Normal

Draft launch announcement

1/4
M

In Progress

(02)
High

Design landing page hero

Progress60%
3/5
3h 47m
May 30
S
Normal

Onboarding flow wireframes

Progress50%
2/4
P

In Review

(01)
High

Pricing page copy

Progress100%
4/4
May 28
D

Done

(01)
Low

Brand guidelines doc

Progress100%
3/3
5h 12m
S
Forward an email — a fresh task appears in the target column.

Set up an email inbox

  1. 1

    Open the board you want emails to land on.

  2. 2

    Open Board Settings → Email-to-task.

  3. 3

    Click 'Create inbox', name it (e.g. 'Support requests'), and pick the column.

  4. 4

    Optionally set a default priority and labels for new tasks.

  5. 5

    Copy the generated email address.

How a forwarded email becomes a task

Email subject → task title.

Email body → task description, with line breaks preserved.

Any attachments → uploaded and linked on the task.

Sender's name and email → captured in the task's metadata.

Tip

Set up an inbox per project and use it as your support address — every reply turns into a tracked task, no extra clicks.

Inbox management

You can disable an inbox temporarily, regenerate its token to invalidate the old address, or delete it entirely. Submission counts on the inbox tell you which channels actually drive work.

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