Plans, billing, and redemption codes
Everything you need to know about ProTasks plans, how billing works, and how to redeem a code if someone gave you one.
Invoices
Plans at a glance
We offer three tiers, billed monthly or annually (annual gets 2 months free).
- 1
Free — for individuals and small teams getting started. Limited boards and members.
- 2
Pro — for growing teams. Unlimited boards, full automations, time tracking, and integrations.
- 3
Business — for agencies and larger teams. Everything in Pro plus advanced sharing, priority support, and higher AI limits.
Upgrade or change plan
- 1
Open Settings → Billing.
- 2
Pick the plan you want.
- 3
Enter payment details (we use Stripe, your card data never touches our servers).
- 4
Your account upgrades immediately and prorates the current month.
Redeem a code
If a partner, referral, or admin gave you a redemption code, you can apply it to unlock a paid plan without payment details.
- 1
Open Settings → Billing → 'Redeem code'.
- 2
Paste your code (case-insensitive).
- 3
Click 'Redeem'. Your plan upgrades immediately for the duration of the code (1 month, 3 months, 1 year, or lifetime).
Codes can only be redeemed once. After expiry, your account drops back to your default plan unless you add a payment method.
Cancel or downgrade
Open Settings → Billing → 'Manage subscription' to cancel or downgrade. You keep paid features until the end of your current billing period, then drop to Free.
Invoices
All invoices are emailed automatically and available in Settings → Billing → Invoices. They include your business name and any VAT info you've added.
Need help?
For billing questions or refund requests, contact us via the support form — we typically respond within a few business hours.